Hydra groomers returns policy
What can be returned?
If for some reason you change your mind and wish to return something then just let us know and ensure the product is UNPOENED, UNUSED and in RESALABLE condition (ie no damage to the packaging). If the product has been used, seals broken or such we can not accept a change of mind return.
When do items need to be returned by?
We need to be informd of any issues within 7 days of the delivery of your item. After this period any claim of damage, missing or incorrect item/s, or change of mind will not be accepted.
Where do items need to be returned to?
Items can be returned to; ATT RMA HYDRA Po Box 5178 Daisy Hill Q 4127
How do customers return items?
The items need to be
SHIPPING for returns?
Are original shipping rates refundable? Does customer pay for shipping the return?
CREDIT for returns?
Set how customer is credited for returned item.
Instore return option?
If you have brick and mortar locations, can customers return items there. Provide locations, directions and hours of operation.
Packing materials?
Do items need to be in orginal packaging for returns?